UseTransit help
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Rider guides for your UseTransit account, smart cards, payments, and Transit Alerts.
Popular guides
Browse by topic
Guides are grouped the same way as the UseTransit rider documentation.
Getting Started
3 guides
Account Management
4 guides
- Resetting Your UseTransit Account Password
- Updating Your UseTransit Password
- Managing Multiple Transit Agencies in UseTransit
Smart Cards
6 guides
- Reloading Your Existing Smart Card
- Enabling and Disabling Auto Reload
- Reporting a Smart Card Lost or Stolen
Payments
2 guides
Still need help?
UseTransit is the app your agency uses, but the agency runs the service and answers rider questions directly. Open your agency's page for the fastest way to reach them.
Phone Email Website where the agency provides them
Guides cover the UseTransit rider account and app. Service questions for your route or stop are handled by your agency.