Account Management

Managing Multiple Transit Agencies in UseTransit

Updated December 2025
Quick answer

Sign up on each agency's UseTransit portal with the same email address, then a single login gives you access to all of them. Payment methods and smart cards are added separately for each agency.

Set up multiple agencies

  1. Visit the UseTransit portal for each agency you want to manage.
  2. Sign up with the same email address and complete registration for each. (See Creating a UseTransit Account.)
  3. Once registered, logging in gives you access to every linked agency under one account. (See Logging in to UseTransit.)

View your agencies

Click the three dots in the top-right corner, select My Account, and scroll to the Transit Agencies section.

Add a payment method, per agency

Each agency has its own payment section, so add a method separately for each. Click the three dots, choose Payment Cards, click the plus (+) icon, select the transit agency, enter your card details, and click Save. Accepted cards depend on your agency, and commonly include Visa, Mastercard, and American Express.

Purchase a smart card, per agency

Click Add New Transit Account, then choose the card type, a nickname, the fare product, a pickup option, and a payment method, and review and Purchase. For another agency, click the plus (+) icon and repeat.

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Still need help?

Your transit agency provides rider support and answers service questions directly. Find your agency to reach them.

Phone Email Website on your agency's page, where they provide them